Orange failure: insufficient compensation?

Is orange generous enough to forgive the cutoff of its network? And what about customers still abroad, always private telephone?

Due to the large failure encountered by the Orange network, the operator had not dragged to announce compensation device. Today, UFC - that choose is on this day of SMS available to clients on the pre-paid voice to a package, and this Go holders of data available for mobile Web subscribers. To the association of consumers, this gesture is not sufficient given the ampleure of de panne.

"The answer seems inappropriate, because measures have no effect on the portfolio of clients." They allow them to, as the case may be, call, send SMS or surf the Internet excessive for a day (imposed, in addition), but what interest? (...) It is exactly as if a restaurateur opened a free buffet at will for 24 hours: on a beautiful force, after two plates, there is more hunger... "A financial reduction on the price of the package would have probably been more appreciated consumer" considers the UFC-Que choose.

Also, the association added that it's a new maneuver in an attempt to retain customers, since any subscriber party will not compensated, the day offered being chosen by Orange during the month of September. And she recalls the blackout lasted 12 hours for everyone, because travel abroad during the Orange customers were able to use again their phone once back on the French ground. Some are indeed still abroad, private telephone. Orange promises a resolution of the problem, but when? Also, some subscribers is still not recovered voice messages left on their e-mail during the incident...

A reminder, all virtual operators attached to the Orange network, and Free Mobile, roaming partner, will be able to benefit to customers of the same offer of compensation than that which will benefit customers of the incumbent operator.

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Global failure for Hotmail and Windows Live services

Services connected Microsoft suffered a global breakdown this night. Things are returning little by little in order.

On the night of 8 to 9 September, Microsoft online services (Hotmail, Office Live, Skydrive) underwent a global failure. Microsoft, which recognizes the incident, has promised a rapid restoration of all affected services. If any re - works without problem for some people this morning, access to Hotmail or Skydrive is visibly still problematic for many people (as is our case). Note that these are all services related to the Live ID which met with problems.

"We are aware of a failure affecting Hotmail, SkyDrive and other of our services." We work actively in the resolution of this problem. "More future information" indicated this morning team of Hotmail on Twitter. And a few minutes later, a second message: "We are deploying a patch which we believe that it will correct the problems with Hotmail, SkyDrive, and our other Live service." Thank you for your patience! "."

All of the MSN portal services have not been spared, and it would seem that instant messaging was also victim of this failure. The following online tools Office 365 have also been affected. Two services that, in our case, work. Because if the patches are deployed, it will be that they have been for everyone, changes took place at the level of the DNS configuration. It is a problem at the level of the DNS which is suspected by Microsoft to have caused all this mess. Problems that may be linked to a power outage mass found in the Western United States, deprived of electricity more than 6 million homes.

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Steve Ballmer discusses the failure of Windows Phone 7

 

Is Steve Ballmer himself who said: Windows Phone 7, in which Microsoft placed great hopes to stand up to the iPhone and Android, is display the expected numbers.It is at the Worldwide Partner Conference, which began July 10 and will be until 14 July, that Microsoft took the opportunity to take stock of Windows Phone 7, among others, by the voice of Steve Ballmer. " We have progressed very little in... very little ", says the CEO of Microsoft. He explains this failure by many factors, starting with the fact that it is a "very dynamic, very competitive" market. It also indicates that "a year ago, we had no Windows Phone", from the generation trap Windows Mobile, it had already rejected in the past.It is however not complete system mobile from Microsoft, although instead. "We have already 20,000 applications," says Steve Ballmer, which has insisted on this point to give arguments to the system. It considers that this shows that developers themselves are better accommodated to its system to Android or iOS, and there are more applications. It is therefore not moved to believe in the term, it could surpass its competitors in terms of number of proposed applications. He also cites Gartner and IDC, who believe that "Windows Phone 7 will be the second mobile platform by 2015". There are also work more closely with its partner: Nokia.

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Steve Ballmer discusses the failure of Windows Phone 7

 

Is Steve Ballmer himself who said: Windows Phone 7, in which Microsoft placed great hopes to stand up to the iPhone and Android, is display the expected numbers.It is at the Worldwide Partner Conference, which began July 10 and will be until 14 July, that Microsoft took the opportunity to take stock of Windows Phone 7, among others, by the voice of Steve Ballmer. " We have progressed very little in... very little ", says the CEO of Microsoft. He explains this failure by many factors, starting with the fact that it is a "very dynamic, very competitive" market. It also indicates that "a year ago, we had no Windows Phone", from the generation trap Windows Mobile, it had already rejected in the past.

It is however not complete system mobile from Microsoft, although instead. "We have already 20,000 applications," says Steve Ballmer, which has insisted on this point to give arguments to the system. It considers that this shows that developers themselves are better accommodated to its system to Android or iOS, and there are more applications. It is therefore not moved to believe in the term, it could surpass its competitors in terms of number of proposed applications. He also cites Gartner and IDC, who believe that "Windows Phone 7 will be the second mobile platform by 2015". There are also work more closely with its partner: Nokia.

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