Intel Sunday admitted that a bug could cause its readers solid-state SSD 320 to failure and said that a firmware update is the problem.
In some cases, a loss of power can cause discs SSD 320 of Intel crash and lose data. On the reboot of the system, the system BIOS could be SSD as having only 8 MB of storage capacity. Intel, two weeks ago said the mistake was perhaps a bug, and that the issue has been examined.
"Intel has reproduced ' bad context 13 x error ' using strenuous test methods." This ' bad context 13 x error ' can be addressed via a firmware update and Intel is in the process of validation to the update of the firmware. A future update will set the schedule to deliver the patch the firmware, "a spokesman for the Intel said in a statement by e-mail."
The statement was posted on Intel forums, where users are complaining about disk SSD 320 crashed due to power problems. Some users in the forum are relieved that Intel had isolated the problem and a poster said that he would wait to install the player only after the firmware has been issued.
Intel said it will keep selling drives SSD 320 that only a small number of readers have been affected, the company said. Intel recommended owners affected to contact the customer service that the firmware has been issued. A representative of Intel customer service this month above said readers are replaced for those who know the error.
Client for Intel support contacts are listed on its Web site and also live chat support.
Intel also asked users to backup data regularly, follow the standard procedures of closure and minimize the disconnection of SSDs on propelled computers.
The DSS 320 received positive reviews after its release in March. The reader, which is used in the PC and Mac, comes with between 40 GB to 600 GB storage.
Intel has had problems with SSDs to crash in the past. In 2009, she made an update of the firmware for its consumers of 25 M X SSDs a day after users complained of the software to crash the readers.
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